About EBSA19 - Course E - Effective communication – internally and externally

Topics to be covered:

Effective communication, persuasion, motivation in internal and external communication

• Internal messages
• Change in behaviour
• Talking to authorities, press, etc.
• Making the message clear and convincing
• Reaching different groups in training, risk assessment, etc.
   

CWA16335:2011 Biosafety professional competence references:

7.2.21 Communication skills and information / knowledge systems
The biosafety professional shall be able to transfer information clearly and convincingly to an audience including management, laboratory workers, ancillary personnel and external parties. The biosafety professional shall be able to communicate with personnel at all levels with the proper degree of understanding and sensitivity.

Instructors:
Tim Trevan
Jeffrey Skiby– Copenhagen